Welcome to AccountaMate. Your privacy is important to us. This Privacy Policy explains how AccountaMate ("AccountaMate," "we," "our," or "us") collects, uses, stores, and protects your information when you use our mobile application, website, and related services.
By using AccountaMate, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Account Information
- Name
- Email address
- Profile information you choose to provide
- Personal goals and preferences
Journal & Mood Information
- Mood selections
- Emotional tags
- Journal entries
- Goal progress
- Streak activity
This information is used solely to provide personalized experiences and services within AccountaMate.
Accountability Partner Information
If you choose to use the Accountability Partner feature, limited progress information may be shared with your designated accountability partner.
Your journal entries, personal reflections, and detailed mood data are never shared.
Technical Information
We may automatically collect:
- Device type
- Operating system version
- App version
- IP address
- Crash reports
- Diagnostic information
Analytics Information
We may collect anonymous and aggregated usage information to improve our products and services.
Customer Support Information
When you contact us, we may retain records of communications to provide support and improve service quality.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Deliver personalized motivational content
- Provide journaling and mood tracking functionality
- Enable accountability features
- Improve platform performance
- Detect and prevent fraud or abuse
- Process subscriptions and payments
- Send important service communications
- Comply with legal obligations
We do not sell, rent, or trade your personal information.
3. AI-Powered Personalization
AccountaMate uses artificial intelligence to provide personalized motivational content and recommendations.
Information such as mood selections, journal entries, and activity history may be processed by our AI systems to improve personalization.
AI-generated content is intended solely for motivation, self-reflection, and personal development.
AI-generated content may not always be accurate, complete, or appropriate for every situation and should not be relied upon as medical, psychological, legal, financial, or professional advice.
4. Data Sharing
We only share information when necessary to operate our services.
Service Providers
We may share information with trusted vendors that assist us with:
- Cloud hosting
- Payment processing
- Analytics
- Customer support
- Infrastructure management
These providers are contractually obligated to protect your information.
Accountability Partners
Only limited progress-related information may be shared with your selected accountability partner.
Journal entries, personal reflections, emotional data, and private notes remain confidential.
Legal Compliance
We may disclose information when required by law, court order, legal process, or to protect the safety, rights, and security of users or AccountaMate.
Business Transfers
If AccountaMate is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
5. U.S. Privacy Rights
Residents of certain U.S. states, including California, may have additional privacy rights.
Depending on your location, you may have the right to:
- Know what personal information we collect
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Obtain a portable copy of your information
- Restrict certain uses of your information
- Appeal decisions regarding privacy requests
AccountaMate does not sell or share personal information for advertising purposes.
AccountaMate does not use journal entries, emotional data, or personal reflections for advertising purposes.
To exercise your privacy rights, contact:
6. Data Retention
We retain information only for as long as necessary to provide our services and comply with legal obligations.
- Account Information: Until account deletion plus 90 days
- Journal & Mood Data: Deleted within 30 days of account deletion
- Analytics Data: May be retained in anonymized form
- Billing Records: Retained as required by applicable law
- Support Records: Up to 3 years
7. Data Security
We implement commercially reasonable safeguards including:
- Encryption in transit using TLS
- Secure storage of sensitive information
- Access controls and authentication measures
- Regular security monitoring
- Role-based access restrictions
While we take security seriously, no method of transmission or storage can be guaranteed to be 100% secure.
8. Children's Privacy
AccountaMate is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we become aware that information has been collected from a child under 13, we will delete it promptly.
Users between 13 and 17 years of age may only use AccountaMate with parental or guardian consent where required by applicable law.
9. International Data Transfers
Your information may be processed and stored in countries where AccountaMate or its service providers operate.
We implement appropriate safeguards to protect information during such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Material changes will be communicated through the app, email, or both before becoming effective.
Continued use of AccountaMate after changes become effective constitutes acceptance of the revised Privacy Policy.
11. Contact Us
For privacy-related questions, requests, or concerns:
Email: [email protected]
Website: accountamate.com